An external audit mission was carried out at „Nicolae Testemitanu” University

At Nicolae Testemitanu State University of Medicine and Pharmacy of the Republic of Moldova, the first external audit mission of this year - a scheduled supervision – was carried out. The audit was conducted by Vlad Gheorghița, chief auditor, and Daniela Cara, specialist in quality management at Certind Certification Company from Bucharest, Romania, to evaluate the functionality and compliance of the Quality Management System with the requirements of the international standard ISO 9001 :2015.

The mission's opening meeting took place on January 12, 2024, and was attended by Nicolae Testemitanu University rector, Professor Emil Ceban, and other members of the administrative team.

Chief auditor Vlad Gheorghița mentioned the main objectives of the audit mission, among which: assessment of the Quality Management System's compliance with the audit criteria; the effectiveness of the QMS in ensuring the University's ability to achieve its objectives and conduct processes in accordance with legal norms, regulatory and contractual requirements. The expert appreciated the efforts of the University's team of auditors, which manages to ensure the functionality of the Quality Management System in line with the requirements of the international standard.

Olga Iurco, head of the Internal Audit Department of Nicolae Testemitanu University, mentioned that the surveillance audit includes: evaluation of internal audits and management analysis, of the actions taken to remove the non-conformities identified during the previous audit; complaints handling; the effectiveness of the management system as regards the achievement of the objectives and intended results of the management system; progress of planned activities for continuous improvement, continuity of operational control, analysis of any changes in the management system or its context, use of the certification mark and certification reference.

In the end, Rector Emil Ceban expressed his conviction that this time too the external audit mission would be constructive and effective, and the experts' recommendations would contribute to improving the University's activity. In this context, the rector mentioned that this year our institution marks 15 years of implementation of international quality standards and proper maintenance of the Quality Management System.